Frequently Asked Questions


Zoom is a videoconferencing software program developed by Zoom Video Communications
Zoom is compatible with Windows, macOS, iOS, Android, and Linux. It is noted for its simple interface and usability, specifically for non-tech people.

You can download Zoom for your device at the Zoom Download page.

You can watch a wide range of instructional videos on the Zoom Training page.

Zoom takes your security and privacy very seriously. Communications are established using 256-bit TLS encryption and all shared content can be encrypted using AES-256 encryption. You can learn more about Zoom's security and privacy features here.


You can easily change your current password online.

  • Login to the site with your current password, and then go to My Profile.
  • On the left, click Change Password.
  • Then enter a new password on right, and submit.

Ok, no problem, take a deep breath and follow these steps.

  • Go to the Login page, and below the Username and Password, click Forgot Password?
  • Enter your Username or Email in the box and click on the button below.
  • We'll send you an email with a link to set a new password. Please be sure to check your Junk mail, just in case.