Frequently Asked Questions

Webinars

What is Zoom?

Zoom is a videoconferencing software program developed by Zoom Video Communications
Zoom is compatible with Windows, macOS, iOS, Android, and Linux. It is noted for its simple interface and usability, specifically for non-tech people.

How do I setup Zoom on my Computer/ Tablet/ Smartphone?

You can download Zoom for your device at the Zoom Download page.

How do I use Zoom?

You can watch a wide range of instructional videos on the Zoom Training page.

I have so many questions about Zoom, where can I go for more help?

Zoom has a full FAQ (Frequently Asked Questions) page here and a User Support page here.

Is Zoom safe to use?

Zoom takes your security and privacy very seriously. Communications are established using 256-bit TLS encryption and all shared content can be encrypted using AES-256 encryption. You can learn more about Zoom's security and privacy features here.

Passwords

How do I change my Password?

You can easily change your current password online.

Login to the site with your current password, and then go to My Profile.
On the left, click Change Password.
Then enter a new password on right, and submit.

I forgot my Password! Help!

Ok, no problem, take a deep breath and follow these steps.

Go to the Login page, and below the Username and Password, click Forgot Password?
Enter your Username or Email in the box and click on the button below.
We'll send you an email with a link to set a new password. Please be sure to check your Junk mail, just in case.