Frequently Asked Questions
Webinars
What is Zoom?
Zoom is a videoconferencing software program developed by Zoom Video Communications
Zoom is compatible with Windows, macOS, iOS, Android, and Linux. It is noted for its simple interface and usability, specifically for non-tech people.
How do I setup Zoom on my Computer/ Tablet/ Smartphone?
You can download Zoom for your device at the Zoom Download page.
How do I use Zoom?
You can watch a wide range of instructional videos on the Zoom Training page.
I have so many questions about Zoom, where can I go for more help?
Zoom has a full FAQ (Frequently Asked Questions) page here and a User Support page here.
Is Zoom safe to use?
Zoom takes your security and privacy very seriously. Communications are established using 256-bit TLS encryption and all shared content can be encrypted using AES-256 encryption. You can learn more about Zoom's security and privacy features here.
Passwords
How do I change my Password?
You can easily change your current password online.
- Login to the site with your current password, and then go to My Profile.
- On the left, click Change Password.
- Then enter a new password on right, and submit.
I forgot my Password! Help!
Ok, no problem, take a deep breath and follow these steps.
- Go to the Login page, and below the Username and Password, click Forgot Password?
- Enter your Username or Email in the box and click on the button below.
- We'll send you an email with a link to set a new password. Please be sure to check your Junk mail, just in case.